7eze Privacy Policy — Your data is our responsibility

7eze (www.7eze.net) is a trusted online betting and gaming platform in Bangladesh. We serve thousands of members every day, and protecting their privacy is our highest priority.

This Privacy Policy ("Policy") explains how 7eze collects your personal information, the purposes for which it is used, who it may be shared with, and how it is kept secure. This Policy applies to the 7eze website, mobile version, and all related services.

By using the 7eze platform, you agree to this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact our support team.

7eze only collects information that is necessary to operate the platform, maintain security, and meet legal obligations. No excessive or unnecessary data is ever requested.

Information you voluntarily share — such as messages sent to support or feedback — is stored securely and used to improve our services.

7eze uses your information for the following purposes only. Each purpose is clearly defined, and any use beyond these is strictly prohibited:

• Account Management: To handle registration, login, KYC verification, and account security.
• Financial Transactions: To process deposits, withdrawals, and bonus payouts.
• Customer Support: To respond to your questions, complaints, and support requests.
• Security & Fraud Prevention: To detect unusual activity and prevent money laundering.
• Legal Obligations: To comply with directives from regulatory authorities and courts.
• Service improvement: To conduct anonymous analytics for improving the platform experience.
• Relevant Communications: To send you important updates, security alerts, and offers (with your consent).

7eze never shares your personal information with third parties unnecessarily. Sharing may only occur in the following limited circumstances:

• Payment Processors: Payment gateways such as Mobile Banking, Nagad, and Rocket — used solely to process transactions. They operate under their own privacy policies.
• KYC Verification Services: Licensed third-party services for identity verification — only the necessary data is shared.
• Legal Obligations: When required by a court order, government investigation, or direct instruction from a regulatory authority.
• Fraud Prevention: With other gaming operators or law enforcement agencies to prevent fraudulent activity.
• Business Successors: If 7eze is ever merged or acquired, you will be notified in advance.

7eze uses industry-leading security technology to protect your data — our systems are secured to the same standard as a bank.

• 256-bit SSL/TLS encryption: All data transmitted between your browser and our servers is fully encrypted.
• Firewall & DDoS Protection: Multi-layer firewalls are active to protect our servers from external attacks.
• Two-Factor Authentication (2FA): OTP verification at login provides an extra layer of account security.
• Regular Security Audits: Third-party security experts regularly audit our systems.
• Suspicious activity detection: An AI-powered system monitors for unusual logins and transactions 24/7.
• Data Masking: Sensitive data such as card numbers and national ID numbers are masked in the database.

Please note that no one can guarantee 100% security on the internet. Keep your password strong and never share it with anyone.

Cookies are small text files stored in your browser. 7eze uses the following types of cookies:

You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the site.

As a 7eze member, you have the following rights regarding your personal data. Contact support to exercise any of these rights:

7eze strictly prohibits registration by anyone under 18. We do not knowingly collect or process personal information from minors.

• Age verification is mandatory at the time of registration.
• Age is verified during the KYC process using a national ID card or passport.
• If an underage account is detected, it will be closed immediately and all associated data will be deleted.
• Parents or guardians who have concerns can report them to our support team.

7eze does not retain your information longer than necessary. Different types of data have separate retention periods:

Once the retention period expires, data is automatically deleted or anonymised securely. Data held for legal obligations is deleted once that period ends.

7eze may update this Privacy Policy from time to time. For significant changes, we will:

• We will send advance notice to your registered email and mobile number.
• We will notify you via a clear notice posted on the platform.
• We will include a summary of changes and the effective date.

Continued use of the platform after any changes will be considered acceptance of the updated policy. If you do not agree to the new policy, you may request account closure.

For any privacy-related questions, requests, or complaints, please contact us:

After a complaint is submitted, we will provide an initial response within 48 hours and a full resolution within 30 days. For more information, FAQ Page View.